Business Solution Management

Upgraded application of the board for worldwide framework tasks

We assist in the operation of individual applications, modules, functions, and the SAP system as a whole. As experts, we help to foster a reasonable help idea in the climate of worldwide necessities and go with its execution. Our offers are based on demand: Our objective is to offer individualized, scalable, and adaptable solutions for the SAP application operations of our clients.

Delivery Models

01
Specialists on Request

Do you normally deal with your framework yourself and need incidental help? If so, then “Experts on Demand” is the perfect option for you. Contact us if necessary, and we’ll discuss how and when we can assist you.

02
Application Management Services

Cogloom provides all-encompassing application management, including service desk and incident management, problem management, change management, and service request management, for situations in which one or more SAP applications are to be outsourced. The quality of our services is always high thanks to our service management. Within the scope of the transition, we ensure that we are familiar with our customers’ SAP systems and support procedures and that we can completely take over the service as soon as possible.

03
Management of Application Processes

Our Application Process Managers serve as the business department’s point of contact and assume the role of process owner in your IT. We can assist you with technical issues through Experts on Demand, Application Management Services, or our consulting services for projects. However, this typically does not cover every task. Process optimisations are planned and designed in conjunction with our Application Process Managers. Monitoring and live setting of the actual implementation is done. Parallel projects are coordinated if necessary. Additional responsibilities are taken on when necessary.

04
Application Specialists

Dedicated consultants for a predetermined amount of time and on a predetermined number of days per week. Internal IT jobs are becoming more and more difficult to fill due to a lack of qualified candidates and shifting demographics. The company cannot fill open positions because employees leave. Inside the extent of our Application Master offer from our Business Arrangement The board portfolio, we offer help for this. Flexibility is used to address various topics and module-related points in SAP.

Services Added

Application Monitoring

Extended Services Application monitoring Authorization Management Test Factory Archiving Compliance Data Quality Management Consulting cogloom offers an automated application monitoring solution in addition to basic monitoring solutions. The focus is on business-critical KPIs and the automatic generation of alerts based on customer-specific configuration, not replacing basic monitoring.

Cogloom offers a customizable set of reports that can be installed on SAP systems and extended upon request to enable KPI measurements. The looks at are conveyed consequently and ordinary reports are shipped off concurred beneficiaries.

With the help of its AMS team, Cogloom can quickly respond to events as they happen in coordination with the customer and offer a solution. Customers are able to concentrate on running their businesses while the cogloom AMS team supports them with event support and automated application monitoring.

Authorization Management

Excellence in user administration and authorization concepts. Establish your system landscape for the future and establish transparency. with expertise in SAP Access Control and Authorizations.

Testing

System stability depends on consistently high test quality, even in regression testing. However, over time, quality frequently declines. We guarantee consistent high test quality through the use of the Test Factory and a standard test procedure.

Archiving

Whether it is in preparation for an S/4HANA conversion or while the operation is still going on: Eliminating outdated data from the system makes sense. We plan, implement, and manage the archiving process for you.

Compliance

We provide comprehensive support for risk analysis, assessment, and removal/mitigation, as well as the preparation and follow-up of internal and external audits, for secure and compliant operations based on the SAP Secure Operations Map.

Data Quality

Processes can only be executed error-free with high data quality. Cogloom has a tool for increasing data quality. Once implemented, it is important to perform the corresponding analyses and cleanups periodically. This is a service we are happy to provide for you.

Management Consulting

Are your organization's processes currently not unmistakably in accordance with your association's necessities? We assist you with changing the cycles and setting them in motion. Considering the experience of more than 100 client projects, our ITIL Experts offer assistance within the degree of our Application The Chiefs Organizations.